Privacy Policy

1. Information We Collect

Miami Contractors may collect information provided directly by users, contractors, business owners, and visitors using the platform.

This information may include:

• Name and contact information
• Email address and phone number
• Business details and service categories
• Profile images and listing content
• Messages and inquiries submitted through forms
• Reviews, ratings, and public comments
• IP address and browser/device information
• Location and usage analytics

2. How We Use Information

We use collected information to operate and improve the platform, including:

• Displaying contractor listings
• Connecting users with contractors
• Managing listing claims and verification requests
• Improving search visibility and user experience
• Preventing spam, fraud, and abuse
• Sending service-related communications
• Analyzing website traffic and performance
• Running advertising and remarketing campaigns

3. Public Listings & Business Information

Contractor listings and business profiles may contain publicly visible information, including:

• Business names
• Phone numbers
• Service areas
• Images and logos
• Descriptions and categories
• Reviews and ratings
• Social media links

By submitting or claiming a listing, business owners agree that this information may be displayed publicly on the platform.

4. Cookies & Analytics

Miami Contractors may use cookies, tracking technologies, and analytics tools to improve website performance and marketing campaigns.

These tools may collect:

• Browsing activity
• Device information
• Session behavior
• Referral sources
• Advertising interactions

Third-party services such as Google Analytics, Meta Pixel, and advertising platforms may also process certain usage data.

5. Lead Forms & Communication

When users contact contractors through forms, WhatsApp links, or other communication tools available on the platform, their contact information may be shared directly with the selected contractor.

Miami Contractors is not responsible for communications, agreements, or transactions between users and contractors.

6. Reviews & User Content

Users may submit reviews, comments, ratings, and photos. Submitted content may become publicly visible within the platform.

We reserve the right to moderate, edit, remove, or reject content that:

• Contains false information
• Violates laws or policies
• Includes offensive material
• Appears fraudulent or manipulated
• Contains spam or abuse

7. Data Security

Miami Contractors takes reasonable technical and administrative measures to help protect user information and platform security.

However, no online platform can guarantee absolute security. Users understand that data transmission over the internet always carries inherent risks.

8. Third-Party Services

Our website may contain links, integrations, or embedded services operated by third parties, including:

• Google services
• Meta/Facebook tools
• WhatsApp
• External contractor websites
• Maps and embedded media

Miami Contractors is not responsible for the privacy practices or content of third-party websites and services.

9. User Rights

Users may request:

• Access to submitted information
• Correction of inaccurate data
• Removal of certain personal information
• Deletion of account-related content where applicable

Certain business listing information may remain visible when legally required or necessary for platform integrity.

10. Changes To This Policy

Miami Contractors reserves the right to modify this Privacy Policy at any time. Updates become effective immediately after publication on the website.

Continued use of the platform constitutes acceptance of updated policies.

11. Contact

For privacy-related questions, requests, or concerns, please contact Miami Contractors through the official website.